Contact Us

To initiate the cancellation of your order, kindly share your order ID details and your cancellation request. The Customer Support Team will promptly review your request and provide a response within 24 hours.

You have three convenient options to reach us:
  • Chat: In order to chat with our agents, Please feel free to click on any of the chat icons provided on the website.The chat support timings are: Monday to Saturday: 11:00 AM to 6:30 PM
  • Phone: You can also reach us by calling the customer support number +91-7778077779. The customer care timings are: Monday to Saturday: 11:00 AM to 6:30 PM
  • Email: Send an email to the customer support team at support@torqueindia.co. Please make sure to include your order ID details and specify your request while sending the customer care email.
Our friendly customer support representatives are ready to assist you with the cancellation process and any other inquiries you may have.

How to Raise a Ticket with Torque's Customer Support :

  1. Visit the Contact Us Page: Go to Torque's Contact Us page.
  2. Fill the Form: Enter your Name, Email, Mobile Number, and Order ID.
  3. Select the Category: Choose the appropriate category for your issue.
  4. Describe Your Issue: Provide a detailed description, including relevant info like your order number.
  5. Attach Files (if needed): Use the attachment feature for extra information or screenshots.
  6. Submit: Click "Submit."
  7. Wait for a Response: Our support team will get back to you within 24-48 hours.