Raise A Ticket
You have three convenient options to reach us:
- Chat: In order to chat with our agents, please feel free to click on any of the chat icons provided on the website.
- Phone: You can also reach us by calling the customer support number +91-7778077779 / 8657503461. Customer care timings: Monday to Saturday, 11:00 AM to 6:30 PM.
- Email: Send an email to support@torqueindia.co. Please include your order ID and specify your request.
Our friendly customer support representatives are ready to assist you with the cancellation process and any other inquiries you may have.
How to Raise a Ticket with Torque's Customer Support
- Visit the Contact Us Page: Go to Torque's Contact Us page.
- Fill the Form: Enter your Name, Email, Mobile Number, and Order ID.
- Select the Category: Choose the appropriate product category for your issue.
- Describe Your Issue: Provide a detailed description, including relevant info like your order number.
- Attach Files (if needed): Use the attachment feature for extra information or screenshots.
- Submit: Click "Submit."
- Wait for a Response: Our support team will get back to you within 24–48 hours.
If you encounter any difficulties or have questions, don’t hesitate to reach out. We're here to ensure you have the best experience with Torque. Thank you for choosing us!