FAQ's
Yes, please feel free to connect with any of our sales advisors to resolve any queries you may have before you place the order. You can connect with them clicking on the phone icon and scheduling a call back
We have a standard delivery period of 2 weeks. In case of large orders this may get extended to 4 weeks.
We require the full payment upfront. Payment can be made through all modes - Debit Card, Credit Card, Internet Banking, UPI & NEFT.
The delivery person will deliver the goods to your building premises or wherever it is physically possible to deliver the goods.
Please refer to our Delivery & Installation Guide for full details on getting your product into your house.
All our items are packed inside especially designed carton boxes
Yes, we can. Please mention your order as “urgent” in the delivery instructions box while checking out.
You can cancel your order free of charge within 48 hours of placing your order.
In case you want to cancel your order after the first 24 hours then please connect with us on WhatsApp or Phone as cancellation will then depend upon how much your order has progressed.
All our products have a 1 year manufacturing warranty against normal usage, covering the foam, leather, fabric, stitching, poly-fill-fibers and recliner mechanisms. All manufacturing defects related to these will be repaired or replaced free of cost within 1 year from the date of delivery. This warranty is applicable to the original owner and original delivery address only
Yes, you can take input credit for the GST you pay on our products. Please enter the GSTIN number & Company name at the time of placing the order with other relevant details.
No, most items are ready to use.
In case of loose back cushions you will be required to stand them up.
In case of corner sofas, you will be required to clamp the different units together, please refer to our Delivery & Installation Guide.
In case you have ordered your sofa with “legs detached” due to a narrow door frame or stairwell at your house then you will be required to get the legs installed at site. This is a basic procedure requiring the legs to be screwed on, please refer to our Delivery & Installation Guide.