FAQ's – Torque India

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Call Us : +91-7778077779

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Mail Us : sales@torqueindia.co

FAQs

We believe in the beauty of Indian design and craftsmanship, which is why we are proud to nurture close partnerships with fabric artisans as well as to make all our furniture in workshops.

Batches can differ in shade and tone very slightly which means that if the sample comes from a different batch to what is used to make your furniture there might be a small variation. However, the variations are negligible. Of course, if you purchase more than one product with us on an order they will be made from the same batch.

We do not have a catalogue. We do recommend that the best way to get a complete understanding of our products is to look around our website which provides all the information you should need.

We are passionate about our furniture and service, not about expensive shops and marketing campaigns. This allows us to keep our costs lower than most and continue to offer beautiful, high-quality furniture at affordable prices.

We believe in the beauty of Indian design and craftsmanship, which is why we are proud to nurture close partnerships with fabric artisans as well as to make all our furniture in workshops.

We don’t believe you do. We have designed and tried and tested thousands of products and hand-picked all our materials, from fabrics to cushion fillings, so you know with us, with any choice you make, that high quality comes as standard.

Shipping, Payment, Order & Returns FAQ's

Unfortunately, once your order has been placed any changes means that we will need to cancel your original order and replace the new order for you. Please note that this also means the delivery lead time will reset based on the new order date.

Once the order has been processed an order confirmation email will be sent to you.

We accept all major credit and debit cards. You can also pay using our 0% finance Read more here .We accept all major credit and debit cards. You can also pay using our 0% finance.